Telehealth giant Hims & Hers says its customer support system was hacked

Hims & Hers, a telehealth company, has confirmed a data breach involving its third-party customer service platform. The company stated hackers accessed its support ticketing system between February 4 and 7, stealing support tickets containing customer information. While medical records were unaffected, the stolen data includes names, email addresses, and other personal details customers submitted to support. The company attributed the breach to a social engineering attack on employees. The total number of affected individuals is unknown. This incident reflects a trend where customer support systems are targeted for data theft and extortion, similar to a breach last year at Discord.