After helping several enterprises document how work actually happens, Scribe has raised seventy-five million dollars at a one point three billion dollar post-money valuation. This funding will be used to roll out Scribe Optimize, a new platform that maps workflows across the enterprise. This mapping reveals where automation and AI will actually yield returns instead of becoming another sunk cost.
The all-equity Series C round was led by StepStone. It included participation from existing investors Amplify Partners, Redpoint Ventures, Tiger Global, Morado Ventures, and New York Life Ventures. This new funding comes over a year after Scribe raised its twenty-five million dollar Series B. According to co-founder and CEO Jennifer Smith, the five-year-old startup has largely not needed to draw down that previous capital. With this new round, Scribe plans to accelerate the rollout of Scribe Optimize and related products. This addresses a major challenge for enterprises as they struggle to determine where AI and automation will have the greatest impact.
Many companies are racing to adopt AI, but most still cannot answer a fundamental question: what should we automate first? Enterprises often try to find the answer through interviews, workshops, or by bringing in consultants. Smith noted that these approaches take months and still miss much of what people actually do on a day-to-day basis. Without really knowing how work is done, it is really hard to know where to improve it, where to automate it, and where agents can help. Scribe Optimize is designed to answer that question. It mines across workflows to see what people are doing when they are at work. It then abstracts those activities to show the actual workflows being done in a single view, including how often they are performed and how long they take.
Scribe was founded in 2019 by Smith and Aaron Podoln, the company’s CTO. The company started before the generative AI boom. Its current flagship product, Scribe Capture, helps automatically document how work is done. When someone completes a process or workflow, Capture generates a step-by-step guide using its browser extension and desktop app, complete with text and screenshots. These guides can be shared with colleagues or embedded in internal tools to reduce repeated questions, minimize errors, and expedite onboarding. Customers using Scribe Capture report saving thirty-five to forty-two hours per person per month and making new hires forty percent faster.
The process documentation market includes players like Tango, Iorad, UserGuiding, and Spekit. However, Smith stated that Scribe primarily competes against the status quo of people manually recording workflows. She explained that people are still using stopwatches to sit behind somebody and understand a process. Even when deploying AI agents, the process of deploying those agents is incredibly manual.
To date, Scribe has documented more than ten million workflows across forty thousand software applications. The startup has more than five million users and is used by teams inside ninety-four percent of Fortune 500 companies. Furthermore, seventy-eight thousand organizations are its paid customers. Its users include teams at New York Life, T-Mobile, LinkedIn, Hubspot, and Northern Trust. Smith said that users come to Scribe not because their boss tells them to, but because they want to. Adoption starts with the end user and then moves up to team leads, department leads, and central functions who are all interested in scaling their knowledge and improving how work gets done.
The San Francisco-based startup sees the United Kingdom, Canada, Australia, and Europe among its biggest markets after the United States. Scribe has more than doubled its revenue over the past year, though it did not disclose specific figures. The company also said its valuation has increased fivefold since its last funding round. The startup currently has a headcount of one hundred and twenty employees, and it plans to double that number in the next twelve months.