On Tuesday, Google announced new agentic capabilities for AI Mode. This feature allows users to ask complex questions and follow-ups to explore topics directly within Search. With this update, users can now get help booking event tickets and beauty and wellness appointments through AI Mode.
For example, you can ask AI Mode to “find me 2 cheap tickets for the Shaboozey concert coming up. Prefer standing floor tickets.” The system will then search across multiple websites to find real-time ticket options matching your request. It presents a curated list of ticket prices to choose from and links you directly to the booking page to finalize your purchase.
These new agentic capabilities are available to all users in the U.S. who have opted into Google’s experimental arm, Search Labs. The company notes that Google AI Pro and Ultra subscribers have access to high usage limits.
Google first introduced agentic capabilities to AI Mode back in August, starting with the ability to find restaurant reservations. With this capability, you can request dinner reservations based on multiple preferences, such as party size, date, time, location, and preferred cuisine. For instance, you could ask it to “find me a dinner reservation for 3 people this Friday after 6pm around Logan square. Craving ramen or bibimbap.” AI Mode then searches different reservation platforms for real-time availability and surfaces a curated list of matching restaurant options.
“Our priority in Google Search is connecting you with high-quality information you can rely on,” Google explained on its Search Labs page. “This new mode is rooted in our core quality and safety systems, but it’s still an early experiment and may make mistakes.”
Google first launched AI Mode in March to compete with services like Perplexity AI and OpenAI’s ChatGPT Search. Since its introduction, the tech giant has expanded AI Mode to more than 180 countries and has continued adding new functionalities. For instance, AI Mode recently gained a Canvas feature that helps users build study plans and organize information over multiple sessions in a side panel. It also now allows users to employ Google Lens to ask questions about what is on their desktop screen.