Dutch phone giant Odido says millions of customers affected by data breach

Dutch phone company Odido has confirmed a data breach affecting millions of its customers. The company stated on Thursday that unidentified hackers gained access to its customer contact system and covertly downloaded large amounts of customer information. A spokesperson told local Dutch media that the breach impacts more than 6.2 million customers, which is approximately one third of the country’s population.

The stolen data includes customer names, phone numbers, postal and email addresses, dates of birth, bank account numbers, and details from government-issued IDs such as passport or driver’s license numbers and their dates of validity. Odido noted that former customers who had service within the past two years may also be affected.

The company clarified that the data did not include customer call records, location data, billing information, or image scans of government IDs. The breach does not affect business customers. Both Odido and its subsidiary Ben NL confirmed that their phone, internet, and television operations remain unaffected.

This incident is the latest in a series of data thefts targeting phone and telecommunication giants in recent years, as hackers and governments continue to seek the highly confidential information these companies hold.

Earlier this week, the Singaporean government confirmed that a China-related hacking group had previously breached four of the country’s top phone companies as part of a surveillance operation, though customer personal information was not accessed. Meanwhile, hackers associated with the China-backed threat group known as Salt Typhoon have breached hundreds of phone companies worldwide, including in Canada, Norway, the United Kingdom, and the United States, as part of an ongoing espionage campaign aimed at spying on senior government officials and diplomats.